The Medical Assistant will work directly with the Director of Nursing to ensure evidence-based protocols are followed and report on prominent deviations in patients' symptomology. The Medical Assistant must exercise empathy and resilience. The Medical Assistant will be accountable for reinforcing program structure by demonstrating professional behavior and having regular positive interactions that align with Red Top Wellness Center’s ethical standards.

Essential Job Functions:

• Caring for patients with acute conditions - building relationships and responding to their physical and emotional needs while delivering effective care.
• Adheres to HIPAA regulations when communicating with other people and organizations.
• Be a part of a professional team to promote and improve mental health and well-being of each patient with open communication and respect for all.
• Dealing with the specific symptoms of mental illness, de-escalating stressful situations, and helping patients overcome challenges.
• Interacting with patients' families and other care staff - offering advice and information on patients' conditions.
• Preparing and maintaining patients' records.
• Assisting Registered Nurses with making rounds.
• Assisting with vitals daily.
• Initiate emergency resuscitative measures according to adult resuscitation protocols.